HP Lied to you. They say you used non HP product & printer died , fact is it was a Firmware Scam.

Discussion in 'General Discussion' started by HK_User, Jan 3, 2019.


  1. HK_User

    HK_User A Productive Monkey is a Happy Monkey

    NOTICE OF PROPOSED CLASS ACTION SETTLEMENT
    In re HP Printer Firmware Update Litigation, No. 5:16-cv-05820-EJD (N.D. Cal.)

    UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA

    A court authorized this notice. This is not a solicitation from a lawyer.

    A settlement has been reached with HP in a class action lawsuit about Dynamic Security, a technology HP placed on certain of its inkjet printers. Plaintiffs allege Dynamic Security caused printers to stop working if they were using certain non-HP replacement ink cartridges. HP agrees under the Settlement not to reactivate Dynamic Security in the Class Printers and to pay $1.5 million. HP denies that it did anything wrong.

    WHO IS INCLUDED?

    You are a Class Member, and are included in the Settlement, if you owned a Class Printer between March 1, 2015, and December 31, 2017. The Class Printers are as follows:

    • HP OfficeJet Pro 6230, 6830, 6835
    • HP OfficeJet 6812, 6815, 6820
    • HP OfficeJet Pro 8610, 8615, 8616, 8620, 8625, 8630
    • HP OfficeJet Pro X451dn, X451dw, X476dn, X476dw, X551dw, X576dw

    WHAT CAN I GET?

    To get money from the Settlement, you must be a Class Member whose Class Printer experienced a print interruption while using a working non-HP replacement ink cartridge between March 1, 2015, and December 31, 2017. You can get reimbursed for out-of-pocket expenses like the cost of replacement cartridges, a replacement printer, or printing or printer repair services. You can make a claim and attach receipts or other documentation of your losses. Or, you can make a claim for lost money or time without attaching documentation by providing the information requested on the Claim Form about your print interruption. The Settlement money will be used to pay all documented claims first, with any remaining money divided equally among all Class Members. The amount of money Authorized Claimants will get will depend on the number and type of claims submitted.


    HOW DO I SUBMIT A CLAIM?

    To get money, you must submit a completed Claim Form postmarked by March 8, 2019. You can make a claim at www.HPPrinterFirmwareLawsuit.com. You can also contact the Claims Administrator to request a paper Claim Form by telephone at 1-877-861-1101, or by U.S. Mail at HP Printer Firmware Claims Administrator, P.O. Box 4079, Portland, OR 97208-4079, and submit the Claim Form to the same U.S. Mail address or fax it to 1-866-741-1848.


    YOUR OTHER OPTIONS

    If you wish to be excluded from the Settlement, you must submit your opt-out request online or by mail postmarked by March 13, 2019. If you submit a Claim Form or do nothing, you will be bound by the Settlement and will give up your right to sue HP about Dynamic Security. If you do not opt out, you may comment on or object to the Settlement by March 26, 2019. For more information, visit www.HPPrinterFirmwareLawsuit.com.


    THE COURT’S FINAL APPROVAL HEARING

    The Court will hold a hearing on April 25, 2019 at 9:00 AM in San Jose, Courtroom 4, 5th Floor, before Judge Edward J. Davila to consider whether to approve the Settlement. The Court will also consider requests by Class Counsel for HP to pay their attorneys’ fees and costs, as well as service awards for the representative Class Plaintiffs, separately from the $1.5 million fund. The date or time of the hearing may change. Check www.HPPrinterFirmwareLawsuit.com for updates.


    ADDITIONAL INFORMATION

    This is a summary. For more information about your rights and options, visit www.HPPrinterFirmwareLawsuit.com. You may also call toll-free 1-877-861-1101, or write to HP Printer Firmware Claims Administrator, P.O. Box 4079, Portland, OR 97208-4079.


    For a copy of the Settlement Agreement or Claim Form,
    Visit www.HPPrinterFirmwareLawsuit.com or call 1-877-861-1101.
     
    Last edited: Jan 3, 2019
  2. Bandit99

    Bandit99 Monkey+++ Site Supporter+

    Interesting... They would rather pay $1.5 million than risk a jury trial... even if they are innocent and you consider legal costs and that a jury trial is nothing but a crap shoot - well - this was probably smart.
     
  3. Gator 45/70

    Gator 45/70 Monkey+++

    I threw my HP out to the curb couple of years ago!
     
  4. BTPost

    BTPost Stumpy Old Fart,Deadman Walking, Snow Monkey Moderator

    Laser Printers are so cheap these days, and deliver a much better quality printed page...
     
    techsar and Gator 45/70 like this.
  5. ghrit

    ghrit Bad company Administrator Founding Member

    Well, maybe so, but my inkjet is paid for. (Hate the price of cartridges, tho'.)
     
    techsar and Gator 45/70 like this.
  6. T. Riley

    T. Riley Monkey+++

    $1.5m is chump change to HP. The lawyers will get $500k of it.
     
    Gator 45/70 and Bandit99 like this.
  7. natshare

    natshare Monkey+++

    I often wonder, how many people make claims on these class action lawsuit settlements, just to make some extra spending money?

    I own a monotone laser printer, for just day to day printing (SO much nicer!), but still wanted the ability to print color....without the cost of color laser printer/toners and inkjet cartridges! Settled on the Epson "Ecotank" ink tank style printer. Still 4 color inkjet printing, but each color has its own tank (printer comes with a bottle of each, that will fill the tank completely full). Replacement bottles run <$15 each, at Office Depot/OfficeMax. It's been a great little printer, and I've been very happy with the results from it.

    Office Depot has it on sale, right now, too.....in case anyone's interested. (y)

    Office Supplies, Furniture, Technology at Office Depot
     
    Gator 45/70 likes this.
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